Answers to your questions
Are you camping with us for the first time, or do you have a practical question about your stay? Below you will find the answers to the questions we get asked most often.
Cannot find your question? Feel free to call or email us, we are happy to help.
Frequently asked questions
Do I have wifi at my pitch?
Yes, several wifi routers are placed across the campsite. This means every pitch has a good and reliable wifi connection.
What time can I check in?
Check-in is possible from 13:00. Before that time we are busy maintaining and preparing the grounds, so that everything is neat and tidy for your stay. We therefore kindly ask you to arrive from 13:00 onwards. From that moment we are happy to welcome you.
Until what time can I check out?
Check-out is possible until 12:00. We kindly ask you to leave your pitch before 12:00, so that we have enough time to prepare everything for the next guests.
Can I arrive and depart on Sunday?
We try to keep Sunday as much as possible as a quiet, free day. Arrival on Sunday is therefore in principle not possible, unless other arrangements have been made in advance.
Departure on Sunday is allowed. We then kindly ask you to settle any outstanding balance on Saturday during our office hours.
How much amperage do I have?
The standard pitches have a 6 amp electricity connection. The comfort pitches have a 10 amp electricity connection. This way you always have enough power for your camping equipment.
Do I have satellite reception?
In principle yes, but unfortunately satellite reception is not guaranteed on all pitches. The tall trees on the site can obstruct the signal in some spots. Satellite reception can sometimes be difficult, especially on the motorhome pitches.
Are dogs allowed on the campsite?
Yes, dogs are very welcome on our campsite. We do ask you to keep your dog on a lead at all times on the grounds. Please walk your dog outside the campsite for its needs. Should an accident happen on the campsite anyway, we kindly ask you to clean it up immediately.
What is the difference between the standard pitches and the comfort pitches?
The standard pitches (1 to 20) are arranged so that you are staggered diagonally behind one another. This means you look past each other a little more. These pitches have a 6 amp electricity connection. There are also two shared water taps on the field.
The comfort pitches (T1 to T6) face each other, so the layout is different from the standard pitches. These pitches have their own water tap, a grey water drain and a 10 amp electricity connection right at the pitch.
At all caravan pitches on our campsite, both the caravan and the awning stand on a paved plateau. This provides a stable, level and neat surface, which increases comfort during your stay.
Can my car stay next to the caravan?
No, our campsite is largely car-free. Upon arrival and departure you may of course drive onto the site with your car to easily load and unload your luggage and camping gear. During your stay we ask you to park your car in the designated car park. This keeps the campsite quiet, safe and pleasant for all guests.
How can I make a reservation?
Booking is easy via our website. In the booking system you go step by step through the form with your details and stay. You can indicate a preferred pitch in the comments field. Extra costs may apply for booking a preferred pitch.
After completing your request we receive your booking. Once it is approved, you will receive the final confirmation by email with all the information, including a payment link.
Cannot find what you need online or do you have a question? Feel free to contact us by phone or email. We are happy to think along with you. If we need to create the booking for you in the system, we charge €5.00 administration costs.
Do I have to pay in advance?
This depends on when you book. In most cases we ask for a deposit when making the booking.
The payment terms and conditions are clearly stated in the booking confirmation. You can easily pay the amount via the iDEAL link in the email or by bank transfer.
Are visitors and guests welcome?
Yes, both day visitors and overnight guests are very welcome on our campsite. Costs will be charged for this. We kindly ask you to register visitors and guests with us in advance, so that we can process this properly and arrange everything neatly.
Are your pitches paved?
Our caravan pitches have a paved plateau. Both the caravan and the awning stand on this. The motorhome pitches have a firm surface, but the motorhome itself stands on grass.
Do you have seasonal pitches?
No, we do not have seasonal pitches. We apply a maximum booking period of 4 weeks, unless other arrangements have been made in consultation. The regular daily rate applies to all stays.
My booking cannot go ahead, will I get my money back?
This depends on when you cancel.
- Up to 30 days before arrival you can cancel free of charge.
Between 30 and 7 days before arrival we charge 25% of the total stay costs.
- Within 7 days before arrival this is 40% of the total stay costs.
We advise you to take out your own cancellation insurance, so that any costs in these situations can be covered.
Do you have a washing machine and/or dryer on the campsite?
Yes, on our campsite you can use both the washing machine and the dryer. Using the washing machine and/or dryer costs €5.00 per use.
Is there a bicycle charging point available?
No, our campsite does not have a separate bicycle charging spot. You can charge your electric bicycle at your own pitch.
Is there a bicycle shed on the campsite?
No, unfortunately we do not have a separate bicycle shed on the campsite.
Is there an EV charging point available?
Yes, there is a charging point for electric cars on our campsite. It has 2 connections of 11 kW. You can easily use the charging point with your own charge card. There is one dedicated parking space available at the charging facility.
Can I book last minute?
Yes, you can always try to book last minute. There is a chance, however, that we are already fully booked. Available last-minute pitches are shown on our website and can be seen in the booking system. This way you can easily see if there is still space available for your desired period.
Do you also have a shop and bread roll service?
Yes, certainly! Every day you can order fresh bread rolls from us. You order these in advance, after which we make sure they are ready for you in the morning. We also have a small shop with local products, farm ice cream and various other tasty products. The shop is open daily until 21:00.
What is the maximum length for motorhomes/caravans at your campsite?
Our campsite has a maximum length of 7 metres for both motorhomes and caravans.
Is there a cycling junction near the campsite?
Yes, certainly! Our campsite is located between cycling junctions 82 and 83. Both junctions are less than 5 minutes cycling from the campsite.
What is the distance to The Hague, Leiden, Delft?
Our campsite is centrally located in the region and easily accessible by bike.
- The Hague: approx. 10 km
- Leiden: approx. 10 km
- Delft: approx. 15 km
The exact distance may vary slightly depending on the chosen cycling route.
How long does it take to cycle to the beach from the campsite?
From our campsite it takes 30 to 40 minutes to cycle to the beach at Wassenaarse Slag. Prefer Scheveningen, Katwijk or Noordwijk? Then you can cycle largely through the dunes along the coast and enjoy the sea and nature along the way.
Is there a fridge available for camping guests?
Yes, there is a fridge in our shop available for camping guests. You can store your food here by labelling it with a note with your name on it. Please note that the shop door closes at 21:00.
Is there a microwave and/or oven available for camping guests?
Yes, a microwave and oven are available for camping guests in our shop. Please note that the shop closes at 21:00.
Do you do anything about sustainability?
Yes, certainly. We consider sustainability important and take various measures to make our campsite as environmentally friendly as possible. For example, we use solar panels, solar collectors for hot water and a large battery to store sustainable energy.
